Troubleshooting

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• What to Do If Product Status in My Product Groups Is Incorrect

  The product status displayed in your product groups includes three key aspects: Product status (Active, Draft, etc.) Published status (whether the product is published to your Online Store) Inventory status If the product status shown in a product group is inconsistent with the actual product status in Shopify, it’s usually due to one of the following reasons: **You haven’t subscribed to any pFew readers

• How to display the option correctly in the product details page generated by Ecomposer

  If you use Ecomposer to generate product pages, you may find our option in the top left corner of the page, which is not what we want. To display the option in the correct position, we need to follow these steps: Step 1: Open the Ecomposer app and navigate to the template editor. Step 2: Switch to the *ElementsFew readers

• How to display the option correctly in the product details page generated by Pagefly

  If you use Pagefly to generate product pages, you may find that our option is in the top left corner of the page, which is not what we want. To display the option in the correct position, we need to follow these steps: Step 1: Open the PageFly app and navigate to the template editor. Step 2: Find the Product Detail Section and selectFew readers

• How to display the option correctly in the product details page generated by Gempages

  If you use Gempages to generate product pages, you may find that our option is in the top left corner of the page, which is not what we want. To display the option in the correct position, we need to follow these steps: Step 1: Open the Gempages app and navigate to the template editor. Step 2: click the Add Element button toFew readers

• My Product Card Does Not Show Option, but My Configuration Is Correct

  If you're experiencing an issue where the product options do not appear on your product card despite configuring everything correctly, this could be a compatibility issue with your theme. To resolve this, you can either reach out to our support team, and we'll assist you with a manual adjustment, or you can add the following code snippet directly into the theme code where the product card is located: <div data-product-id="{{ product.id }}" king-linked-options-collection-manually></div>Few readers