Fix a collection that LinkedOption can't manage

If Collection display can't be applied to one or more collections, LinkedOption leaves those collections unchanged and shows a repair banner in Settings > Collection display.

Your products and product groups are not changed. Collections that LinkedOption can manage continue to sync normally.

Find and open the collection

1. In LinkedOption, go to Settings > Collection display.
2. In the warning banner, click View repair guide when you need these instructions.
3. Find the affected collection in the list and click Edit collection. Shopify opens that collection's editor.

Use Edit collection to open a specific collection. Click Retry sync only after you finish the repair.

Fix the collection

Use the message shown under the collection name to choose the matching fix.

This collection doesn't expose an editable source

The collection does not currently contain a product-based source that LinkedOption can update.

• Click Add condition to add a product-based condition, or
• Click Add products to manually include one or more products.

Add a condition or products from the Products panel, then complete the change in Shopify.

If you no longer need this collection, remove it from Specific collections in LinkedOption instead.

Sub-collection sources aren't supported yet

LinkedOption cannot add its rule to a source that only combines other collections. Apply Collection display to the child collections instead, or add a product-based source to the parent collection.

Variant-targeted collection sources aren't supported yet

The source targets individual variants. Change it to target products, or add a separate product-targeted source that LinkedOption can manage.

This source is managed exclusively by another app

Open the app that owns the source and change it there, or add a Shopify-managed product source to the collection. LinkedOption will not overwrite rules owned by another app.

Existing exclusions can't be combined safely

Review the collection's exclusions. Remove or restructure the conflicting collection exclusion or match all rule, then complete the change in Shopify. Keep any merchant rules that you still need.

Retry the sync

1. Close the Shopify collection editor and return to LinkedOption > Settings > Collection display.
2. Click Retry sync in the warning banner.
3. Wait a few minutes for the status to change to Up to date.

If the collection still appears in the error list, contact us and include the collection name and the exact message shown in LinkedOption.

Learn more: Show one product from each group on collection pages

Updated on: 26/08/2026